Budgetchandlery.com is a large Mail Order Marine retailer based in the UK serving the UK and European marine leisure markets. We sell most large brands and can inform, supply and help end users on almost any boating needs.
At Budgetchandlery.com we aim to get your order to you as quickly as possible.
We aim to get your order to you between 2-7 working days on a STANDARD DELIVERY SERVICE.
Some of our warehousing our based in Main Land Europe so some order could take longer than the time quoted above. This is due to a possible stock transfer from Europe to UK. (We do apologise for the delay if this happens on your order).
At Budgetchandlery.com we are able to ship all over the world, the delivery costs are as follows;
IRELAND, CHANNEL ISLANDS, FRANCE, DENMARK, GERMANY, BELGIUM, NETHERLANDS £10
SPAIN, ITALY, PORTUGAL £20
USA, CANADA, NORWAY, GREECE, CYPRUS, MALTA £40
ALL OTHERS £60
Some larger orders delivery may need to be quoted the Customer Care team will contact you with 24hr of placing your order to do so. please email email@example.com
for a quotation.
To check stock we offer two services;
Phone service (9-5 Monday to Friday)
Email - firstname.lastname@example.org - (Reply within 24hrs)
For all order status please Email email@example.com please we aim to respond to your Email within 24HR (weekdays)
Order Cancellation Policies
If you would like to cancel your order at any point please call our customer service telephone number at the top of our home page.
We do not except any cancelations via Email or Voicemail - as your order may have already left us.
We also don't except cancelation once your order has been dispatched from us.
Our Returns Procedure
Before returning any item please follow our returns authorisation procedure by sending an email to firstname.lastname@example.org
with your order details and why you wish to return the good(s). We will email you a returns authorisation number along with details on how and where to send your return. Please note that we reserve the right to refuse any return which does not include a returns authorisation number.
2.Packing the item
Wrap the item securely and include the delivery note or Invoice along with your returns authorisation email. Usually the packaging in which the item was sent can be used for its return.
3.Replacement or refund
We will ask you if you would like us to replace the item (provided it is still available) or refund your card
We will authorise the return of an item in the following cases:
Faulty or damaged item
Within 28 days from date of delivery you may return any item that was faulty or damaged when received for a full refund of replacement at our discretion . We will refund your card once we have received and processed the item. In these cases we will also refund the appropriate return postage.
However, goods damaged by carrier must be signed as damaged when you receive your item (s) by carrier, if you fail to do this, we regrettably cannot accept your return.
Duplicate or incorrect item
Within 28 days from date of delivery you may return any duplicate or incorrect item sent to you as a result of our error for a full refund or replacement. We will refund your card once we have received and processed the item. In these cases we will also refund the appropriate return postage.
You may return any unopened item within 7 days of receiving it, for a full refund. We will refund your card once we have received and processed the item.